How to Improve Attorney-Client Trust

If you’re an attorney, your relationship with your clients is of the highest importance. You may know the law like the back of your hand and understand a courtroom inside and out, but if your clients don’t trust you, you’re unlikely to be successful. Fortunately, there are a few simple things you can do to help build trust.

Project Confidence and Expertise
Your clients won’t trust you if it doesn’t seem like you know exactly what you’re doing. When you offer an opinion or make a key decision, do so clearly and confidently, without vacillating on whether or not it’s the right thing to do.

If your client has a different opinion, treat it with respect – but if you don’t agree, explain why. In the end, it’s the client’s decision how they will proceed, but that doesn’t mean you have to undermine your own experience.

Communicate Clearly and Often
Tell your clients exactly what you think of their cases and what they should expect moving forward. Don’t dance around the truth or paint a rosier picture than is warranted. Answer any questions they have as directly and truthfully as you can. That kind of honesty builds strong bonds between attorney and client. Remember, if you’re there for your clients, they will be there for you.

Be Transparent About Cost
The financial aspect of the relationship can often create a barrier between attorney and client. Your time is valuable, and legal fees are expensive. Some clients may balk at the cost, and it’s up to you to explain why the situation warrants the investment they’re making.

One thing that may help considerably is if you’re able to provide financing up front. LendingUSA gives you the opportunity to offer point-of-sale financing for your clients for first-offense DUIs. When you have an account with LendingUSA, you can offer your clients financing for your services right at your front desk.

Getting started is simple. Just visit our website and schedule a free demo. A LendingUSA representative will explain how it works and all the benefits in as little as fifteen minutes. Once you’ve gone through the enrollment process and get approved, your personal Relationship Manager will activate your account and you’ll be able to start financing your clients directly from your office.

Building trust with your clients isn’t always easy, but it’s worth it. By following these tips, you can start developing better and more relationships with your clients today!